Technology Park 10
Legal form of the company: GmbH
Headquarters of the company: Jennersdorf
Management: Dr. Stefan Tasch
Company registration number: FN49816x
Company registration court: Eisenstadt, Austria
UID number: ATU73443124
Authority according to ECG: Jennersdorf District Authority
Disclaimer: Despite careful control of content, we assume no liability for the content of external links. The operators are solely responsible for the content of the linked pages.
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Terms and Conditions
General Conditions of Sale (GTC)
- These terms and conditions apply between us (SANSOL GmbH) and natural and legal persons (customer for short) for the current company-related legal transaction as well as for all future transactions, even if they are not expressly referred to in individual cases, especially in the case of future supplementary or follow-up orders was.
- The current version of our General Terms and Conditions applies when the contract is concluded, which is available on our homepage (www.sansol.eu) and has also been sent to the customer.
- We contract exclusively on the basis of our general terms and conditions.
- The customer’s terms and conditions or changes or additions to our general terms and conditions require our express written consent to be valid.
- The customer’s terms and conditions will not be recognized even if we do not expressly object to them after they have been received by us.
2. Offers, conclusion of contract
- Our offers are non-binding.
- Promises, assurances and guarantees on our part or agreements that deviate from these General Terms and Conditions in connection with the conclusion of the contract only become binding with our written confirmation.
- The customer has information about our products and services that is not attributable to us in catalogs, price lists, brochures, advertisements on trade fair stands, circulars, advertising mailings or other media (information material) — provided that the customer bases his decision to place the order on this lays down – to explain to us. In this case we can comment on their accuracy. If the customer violates this obligation, such information is non-binding unless it has been expressly declared in writing to be part of the contract.
- Cost estimates are provided without guarantee and are subject to payment.
- Prices are generally not to be understood as a flat rate.
- For services ordered by the customer that are not covered in the original order, there is a right to appropriate remuneration in the absence of a wage agreement.
- Prices are exclusive of the applicable statutory sales tax and ex warehouse. Packaging, transport. Loading and shipping costs as well as customs and insurance are borne by the customer. We are only obliged to take back packaging if expressly agreed.
- The customer must arrange for waste material to be disposed of in a professional and environmentally friendly manner. If we are commissioned to do this separately, the customer must additionally remunerate this to the agreed extent, in the absence of a fee agreement.
- We are entitled on our own initiative, as well as at the customer’s request, to adjust the contractually agreed remuneration if changes of at least 2% with regard to (a) wage costs are required by law, regulation, collective agreement, company agreement or (b) others Cost factors necessary for the provision of the service, such as procurement costs of the materials used due to recommendations of the joint commissions or changes in national or world market prices for raw materials, exchange rates, etc., have occurred since the contract was concluded. The adjustment occurs to the extent that the actual production costs at the time the contract is concluded change compared to those at the time the service is actually provided, provided we are not in default.
- The fee for long-term obligations is agreed as guaranteed in accordance with the CPI 2010 and the fees are therefore adjusted. The starting point is the month in which the contract was concluded.
- Costs for travel, daily and overnight allowances are charged separately. Travel times are considered working hours.
4. Provided goods
- If devices or other materials are provided by the customer, we are entitled to charge the customer up to 20% of the value of the devices or material provided as a manipulation surcharge.
- Such devices and other materials provided by the customer are not subject to warranty. The quality and operational readiness of supplies is the responsibility of the customer.
- Unless otherwise agreed, one third of the fee is due upon conclusion of the contract, one third upon commencement of the service and the remainder upon completion of the service.
- The right to a cash discount requires an express written agreement.
- Payment instructions made by the customer on transfer receipts are not binding for us.
- If the customer defaults on payment under other contractual relationships with us, we are entitled to stop fulfilling our obligations under this contract until the customer has fulfilled them.
- We are then also entitled to make all claims for services already provided from the ongoing business relationship with the customer due.
- If the payment deadline is exceeded, even if only for a single partial service, any benefits granted (discounts, discounts, etc.) will expire and will be added to the invoice.
- In the event of late payment, the customer undertakes to reimburse us for the costs necessary and appropriate for collection (reminder costs, collection fees, legal fees, etc.).
- In accordance with Section 456 of the Austrian Commercial Code (UGB), we are entitled to charge 9.2% points above the base interest rate in the event of default in payment.
- We reserve the right to claim further damages due to delay.
- The customer is only entitled to offset if counterclaims have been established by a court or recognized by us.
- For reminders that are necessary and appropriate for collection, the customer undertakes to pay reminder fees of €10 per reminder in the event of default in payment, provided that this is in proportion to the claim being made.
6. Credit check
- The customer expressly agrees that his data will be passed on exclusively for the purpose of creditor protection to the state-preferred creditor protection associations Alpine Creditor Association (AKV), Austrian Creditreform Association (ÖVC), Insolvency Protection Association for Employees (ISA) and Credit Protection Association of 1870 (KSV). may be transmitted.
7. The customer’s obligation to cooperate
- Our obligation to perform the service begins at the earliest as soon as all technical details have been clarified, the customer has created the technical and legal requirements (which we will be happy to provide upon request), we have received agreed down payments or security deposits, and the customer has fulfilled his contractual advance performance. and obligations to cooperate, in particular those mentioned in the subsections below, are fulfilled.
- In the case of assembly work to be carried out by us, the customer is obliged to ensure that work can begin immediately after the arrival of our assembly staff.
- The customer must obtain the necessary approvals from third parties as well as reports and approvals from authorities at his own expense. You can ask us about these.
- The energy and water quantities required for the performance of the service, including trial operation, must be provided by the customer at their expense.
- The customer must provide us, free of charge, with lockable rooms that are not accessible to third parties for the stay of the workers and for the storage of tools and materials for the duration of the service.
- The customer is liable for ensuring that the necessary structural, technical and legal requirements for the work to be produced or the object of purchase are met, which were described in the contract or in information provided to the customer before the contract was concluded or which the customer should have known based on relevant specialist knowledge or experience .
- The customer is also liable for ensuring that the technical systems, such as supply lines, cabling, networks and the like, are in technically perfect and operational condition and are compatible with the works or purchased items to be manufactured by us.
- We are entitled, but not obliged, to inspect these systems for a separate fee.
- In particular, before the installation work begins, the customer must provide the necessary information about the location of concealed power, gas and water pipes or similar systems, escape routes, other structural obstacles, possible sources of danger and the necessary static information without being asked. /li>
- Order-related details of the necessary information can be requested from us.
- The customer is solely responsible for the design and functionality of the parts provided. There is no obligation to check any documents, information or instructions provided by the customer — beyond the creation of a technical construction dossier and certification of compliance with the Machinery Directive and any other applicable guidelines — with regard to the delivery item, and our liability in this regard is excluded. The obligation to issue the certificate can be contractually imposed on the customer who places the delivery item on the market.
- The customer is not entitled to assign claims and rights from the contractual relationship without our written consent.
8. Performance execution
- We are only obliged to take into account the customer’s subsequent
change and expansion requests if they are necessary for technical reasons in order to achieve the purpose of the contract.
- Slight, objectively justified changes to our performance that are reasonable for the customer are deemed to have been approved in advance.
- If there is a change or addition to the order after the order has been placed, for whatever reason, the delivery/service deadline will be extended by a reasonable period of time.
- If the customer wishes to have the service carried out within a shorter period of time after conclusion of the contract, this represents a change to the contract. This may result in overtime being necessary and/or additional costs arising due to the acceleration of the procurement of materials, and the fee increases appropriately in relation to the additional effort required. /li>
- Partial deliveries and services that are objectively justified (e.g. system size, construction progress, etc.) are permitted and can be invoiced separately.
- If delivery on demand has been agreed, the service/purchase item is deemed to have been called off no later than six months after the order was placed.
9. Delivery and service deadlines
- Delivery/performance deadlines and dates are only binding for us if they have been set in writing. Any departure from this formal requirement must also be in writing.
- Deadlines and dates are postponed in the event of force majeure, strikes, unforeseeable delays caused by our suppliers for which we are not responsible or other comparable events that are not within our control, in the period during which the relevant event continues. This does not affect the customer’s right to withdraw from the contract in the event of delays that make binding to the contract unreasonable.
- If the start of the performance of the service or the execution is delayed or interrupted by circumstances attributable to the customer, in particular due to the violation of the obligation to cooperate in accordance with point 7, the service deadlines will be extended accordingly and the completion dates will be postponed accordingly.
- We are entitled to charge 5% of the invoice amount for each month of delay in service for the resulting storage of materials and equipment and the like in our company, whereby the customer’s obligation to pay and his obligation to accept delivery remain unaffected.
- If the contract is withdrawn due to delay, the customer must set a grace period by means of a registered letter with the simultaneous threat of withdrawal.
10. Assumption of risk
- The risk passes to the entrepreneurial customer as soon as we have the purchased item, material or work ready for collection at the factory or warehouse, deliver it ourselves or hand it over to a transporter.
- The entrepreneurial customer will insure himself accordingly against this risk. We undertake to take out transport insurance at the customer’s written request at his expense. The customer approves any standard shipping method.
11. Delay in acceptance
- If the customer is in default of acceptance for more than 2 weeks (refusal of acceptance, delay in advance payments or otherwise, no call-off within a reasonable time for on-call orders), and the customer has not ensured that the circumstances attributable to him are remedied despite setting a reasonable grace period , which delay or prevent the performance of the service, we may, if the contract is valid, dispose of the equipment and materials specified for the performance of the service for other purposes, provided that, if the performance of the service is continued, we procure these within a period of time appropriate to the respective circumstances.
- If the customer defaults on acceptance, we are also entitled to store the goods with us if we insist on fulfillment of the contract, for which we are entitled to a storage fee in accordance with point 9.4.
- In the event of a justified withdrawal from the contract, we are entitled to demand flat-rate compensation of 10% of the gross order value from the customer without proof of the actual damage.
- It is permissible to claim higher damages.
12. Retention of title
- The goods delivered, assembled or otherwise handed over by us remain our property until full payment is made.
- Resale is only permitted if we have been informed of this in good time in advance, stating the name and exact address of the buyer, and if we agree to the sale. If we agree, the purchase price claim has already been assigned to us.
- The customer must note this assignment in his books and on his invoices and point this out to his respective debtors until the consideration or purchase price has been paid in full. Upon request, he must provide us with all documents and information that are necessary to assert the assigned claims and claims.
- If the customer defaults on payment, we are entitled to demand return of the reserved goods if we set a reasonable grace period.
- The customer must inform us immediately before bankruptcy is declared about his assets or the seizure of our reserved goods.
- The customer expressly agrees that we may enter the location of the reserved goods in order to assert our retention of title.
- The customer bears any costs that are necessary and appropriate for appropriate legal prosecution.
- Asserting the retention of title only constitutes withdrawal from the contract if this is expressly declared.
- We may use the reserved goods taken back freely and in the best possible way.
- Until all of our claims have been paid in full, the item of service/purchase may not be pledged, assigned as security or otherwise encumbered with third-party rights. In the event of seizure or other claims, the customer is responsible
obliged to point out our property rights and to inform us immediately.
13. Third party property rights
- For delivery items that we manufacture according to customer documents (construction information, drawings, models or other specifications, etc.), the customer alone guarantees that the production of these delivery items does not infringe third party property rights.
- If third-party intellectual property rights are nevertheless asserted, we are entitled to stop manufacturing the delivery items at the customer’s risk until the third-party rights have been clarified, unless the claims are clearly unjustified.
- The customer will hold us harmless and harmless in this regard.
- We are entitled to demand appropriate advance payments from business customers for any legal costs.
- We can also claim reimbursement from the customer for any necessary and useful costs we have incurred.
- We are entitled to demand appropriate advance payments for any legal costs.
14. Our intellectual property
- Delivery items and related execution documents, plans, sketches, cost estimates and other documents as well as software provided by us or created through our contribution remain our intellectual property.
- Their use, in particular their distribution, reproduction, publication and making available, including even partial copying, as well as their imitation, processing or exploitation requires our express consent.
- The customer further undertakes to keep the knowledge gained from the business relationship confidential from third parties.
- The warranty period for our services is one year from delivery.
- Unless otherwise agreed (e.g. formal acceptance), the time of handover is the time of completion, at the latest when the customer has taken over the service or has refused to take over without giving reasons. From the day on which the customer is notified of completion, the service is deemed to have been taken over into his control in the absence of a justified refusal of acceptance.
- If a joint handover is planned and the customer does not attend the handover date communicated to him, the handover is deemed to have taken place on that day.
- Remedies of a defect claimed by the customer do not constitute recognition of a defect.
- The customer must always prove that the defect already existed at the time of handover.
- In order to rectify defects, the customer must make the system or devices accessible to us without culpable delay and give us the opportunity to have them inspected by us or by experts appointed by us
- Notices of defects and complaints of any kind must be reported in writing immediately (no later than after 5 working days) to our company’s headquarters, with as precise a description of the error as possible and details of the possible causes, otherwise the warranty claims will be lost. The goods or works complained about must be handed over by the customer if this is possible.
- If the customer’s claims of defects are unfounded, he is obliged to reimburse us for any expenses incurred in determining the absence of defects or correcting the error.
- Any use or processing of the defective delivery item that threatens to cause further damage or makes it difficult or impossible to resolve the cause must be stopped immediately by the customer, unless this is unreasonable.
- We are entitled to carry out or have carried out any examination we deem necessary, even if this renders the goods or workpieces unusable. In the event that this investigation shows that we are not responsible for any errors, the customer must bear the costs of this investigation for a reasonable fee.
- Transportation and travel costs incurred in connection with the repair of defects are borne by the customer. Upon our request, the customer must provide the necessary workers, energy and rooms free of charge and must cooperate in accordance with point 7.
- The customer must give us at least two attempts to remedy the defect.
- We can avert a request for change by improving or appropriately reducing the price, provided the defect is not a significant and irremediable one.
- If the service items are manufactured based on the customer’s information, drawings, plans, models or other specifications, we only guarantee that they will be carried out in accordance with the conditions.
- The fact that the work is not fully suitable for the agreed use does not constitute a defect if this is based solely on actual circumstances that deviate from the information available to us at the time the service is provided because the customer does not fulfill his obligation to cooperate in accordance with point 7.
- This does not constitute a defect if the customer’s technical systems such as supply lines, cabling, networks, etc. are not in a technically perfect and operational condition or are not compatible with the items delivered.
- Due to breach of contractual or pre-contractual obligations, in particular due to impossibility, delay, etc., we are only liable for financial losses in cases of intent or gross negligence due to technical peculiarities.
- The liability is limited to the maximum liability amount of any liability insurance taken out by us.
- This limitation also applies to damage to an item that we have taken over for processing.
- Claims for damages must be asserted in court within two years otherwise forfeiture.
- The limitations or exclusions of liability also include claims against our employees, representatives and vicarious agents due to damage that they cause to the customer without reference to a contract between them and the customer.
- Our liability is excluded for damage caused by improper handling or storage, overuse, failure to follow operating and installation instructions, incorrect assembly, commissioning, maintenance, servicing by the customer or third parties not authorized by us, or natural wear and tear, provided this event is causal was responsible for the damage. There is also an exclusion of liability for failure to carry out necessary maintenance.
- If and to the extent that the customer can claim insurance benefits for damages for which we are liable through their own insurance or damage insurance taken out for their benefit (e.g. liability insurance, comprehensive insurance, transport, fire, business interruption and others), the customer undertakes to do so Claiming the insurance benefit and our liability towards the customer is limited to the disadvantages that the customer incurs as a result of using this insurance (e.g. higher insurance premium).
- Those product characteristics are owed that can be expected from us, third-party manufacturers or importers by the customer with regard to the approval regulations, operating instructions and other product-related instructions and information (in particular also control and maintenance), taking into account their knowledge and experience. The customer as a reseller must take out adequate insurance for product liability claims and hold us harmless with regard to recourse claims.
- Austrian law applies.
- The UN Convention on Contracts for the International Sale of Goods is excluded.
- Place of performance is the company’s headquarters (A‑8380 Jennersdorf).
- The place of jurisdiction for all disputes arising from the contractual relationship or future contracts between us and the customer is the local court responsible for our registered office.
- The customer must inform us immediately in writing of any changes to his name, company, address, legal form or other relevant information.
Data protection declaration:
- 1 General information about the processing of personal data
- As part of the use of our website or the services we offer, personal data may be processed. Personal data is all information or data that can be personally related to you (e.g. name,
Date of birth, contact addresses, etc.). Personal data will only be processed in compliance with the legal provisions (GDPR, Data Protection Adjustment Act 2018, DSG, TKG 2003). With this data protection information we would like to provide you with all the necessary information within the meaning of Art 13ff GDPR.
- The person responsible in accordance with Art. 4 Para. 7 GDPR for compliance with the provisions of the GDPR and your associated rights is: SANSOL GmbH, Technologiepark 10, 8380 Jennersdorf, +43 3329 90900, firstname.lastname@example.org. As the person responsible, we have taken all technical and organizational measures to ensure that we protect your personal data that is processed by us.
- If you contact us by e‑mail or via a contact form or other means of communication, we will use the data you provide for processing purposes, namely to answer inquiries, send offers, to simplify the purchasing process and for later contract processing , to carry out pre-contractual measures and to fulfill the contract, etc. stored or processed. Personal data is also processed and stored if you would like to use the services we offer, for contractual reasons or if there is a legitimate interest.
- We delete the personal data stored or processed by us to the extent that storage is no longer necessary to fulfill our pre-contractual or contractual obligations or the purpose of processing has ceased to apply and unless statutory retention obligations prevent deletion.
- 2 Your data protection rights
- As a person affected by data collection and data processing within the meaning of the GDPR, you have the right to information, deletion, restriction, correction, data minimization and data portability as well as objection.
- To exercise your rights, please contact the person responsible listed under § 1. This is also available for questions and further explanations.
- If you believe that a data breach has occurred on our part, you can complain to the data protection authority/supervisory authority
- 3 Automated collection of personal data by accessing our website
- When you access and visit our website, your personal data that your browser transmits to our server is processed. This includes the following data: IP address, HTTP status code, date/time/number of requests,
Browser, operating system, language and version of browser software, requirements information.
- The data is collected for technical reasons so that you can view our website without restrictions.
- 4 Other functions and offers on our website
- In addition to the informational use of our website, we offer various services that you can use if you are interested. In order to be able to use or take advantage of our services, in this case our newsletter, you must provide further personal data, namely your name and email address, so that we can provide the service. Processing by us always takes place only in compliance with the principles outlined above.
- 5 cookies
- Our website uses so-called cookies. These are small text files that are created using
- Your browser is stored on your device. The purpose of using cookies is to provide us with certain information so that we can recognize your browser the next time you visit our website. Cookies are used in particular to make the Internet offering more friendly and effective. They do no damage and cannot access your programs.
Essential cookies enable basic functions and are necessary for the proper function of the website.
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- 6 Google Analytics
- Our website uses Google Analytics, a web analysis service from Google Inc. (hereinafter referred to as “Google”). Google Analytics uses so-called cookies, which are small text files that are stored on your device and enable analysis of your use of the website. This information is transferred to a Google server in the USA and stored there. In principle, your IP address is recorded. However, this can be shortened beforehand by activating IP anonymization on this website, within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. The “full” IP address is only transferred in exceptional cases. On behalf of the operator of this website, Google will process this information to evaluate your use of the website and to produce reports on website activities
and to provide the website operator with corresponding services related to the use of the website.
- The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
- If you do not agree to this use, you can deactivate the “cookies” function in your browser settings. In addition, the collection of the data generated by the cookie and related to your use of the website and the processing of this data by Google can be prevented by using the link “https://tools.google.com/dlpage/gaoptout ?hl=de“ download the browser plug-in available there and install it on your computer.
- By using Google Analytics we can regularly improve our website and our offerings. We would also like to point out that in the event that personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield.
- Information from the third-party provider “Google”: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax + 353 (1) 436 1001. At: “https://www.google.com “ you will find further information and a data protection declaration from the third party provider.
- 7 Google AdWords and conversion tracking
- This website uses the online advertising program “Google AdWords” and conversion tracking as part of Google AdWords. The conversion tracking cookie is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your computer system. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages on this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that can be used to personally identify users. If you do not want to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under user settings. You will then not be included in the conversion tracking statistics.
- You can find further information about Google’s data protection regulations at the following internet address: https://www.google.de/policies/ privacy/
- 8 Newsletters
- With your consent you can subscribe to our newsletter. This allows us to inform you about our services and offers and keep you up to date about our products.
- You can revoke your consent to receive the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by clicking on the link provided in every newsletter email, by email to email@example.com or by sending a message to the contact details provided in the legal notice on our homepage.
- As a data subject within the meaning of the GDPR, you have the right to correction, deletion, restriction and objection in connection with the use of your personal data in accordance with Article 16 ff. To make use of this, please contact: SANlight Soltution GmbH, Technologiepark 10, 8380 Jennersdorf, firstname.lastname@example.org. If you are of the opinion that the processing of your data violates data protection law or your data protection rights have been violated, you have the opportunity to contact the supervisory authority and complain there.